Gift Exchange Process
Your friend got you a sky diving experience, forgetting you are afraid of heights? No problem...thanks to our easy gift exchange process.
1. From your Gift Experience Dashboard, click on Exchange next to the experience you would like to exchange.
2. When prompted, confirm that you do want to exchange the experience.
3. Within 48 hours, upon exchange approval, you will receive a gift certificate from Breakaway Experiences equal to the value of the exchanged experience at the time it was purchased. The gift certificate can then be used to purchase any experiences you wish available from Breakaway Experiences.
You can track the progress of your return request at all times from the Exchange Requestspage in your "My Account" section.
PLEASE NOTE THAT AN EXCHANGE CAN ONLY BE MADE PRIOR TO ACTIVATING YOUR EXPERIENCE.